Plugged in, not charging Windows 7 solution

12 May 2010

I recently had the popular problem of Windows 7 battery manager malfunctioning and not charging my battery when plugged in.  The battery was fine, the power supply was fine, and the motherboard was fine (I have enough laptops with the same specs in the Headspring office, and I was able to swap out parts to isolate the problem).

I also searched for this problem online, and many folks are having this problem with all makes of laptop computers.  I found the steps that solved my problem here on the TechNet forums.

There are multiple solutions proposed, and here are the steps that fixed it for me:

  1. Disconnect AC
  2. Shutdown
  3. Remove battery
  4. Connect AC
  5. Startup
  6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).
  7. Shutdown
  8. Disconnect AC
  9. Insert battery
  10. Connect AC
  11. Startup

Please comment if this fixes your problem so that others can solve their problem sooner.  I was surprised at how many people were having this problem with Windows 7.

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Comments

Raj Kaimal said on 5.12.2010 at 4:58 PM

Good post! Please add

6: Open Device Manager

Kerri said on 5.12.2010 at 10:12 PM

Thank you! I stumbled across this when I was looking for solutions for my "plugged in, not charging" and this was the only one that worked. I tried uninstalling the ACPI Compliant Control Method Battery but never in that order.

I just got windows 7 on my originally vista computer and I think this problem was a side-effect.

Thanks so much!

Deryck said on 5.15.2010 at 2:51 AM

Many thanks! Your post seems to have done the trick!